IT Department

IT Service departments are the nervous system of an organization’s operations. These days, IT touches nearly every aspect of business operations from sales to marketing to finance and HR. That means IT teams are stretched more than ever with higher and higher expectations. One way to combat the onslaught is by becoming more efficient at managing the incoming work and requests with automated workflows for IT.

Some of the processes that can be automated with SmartOffice Technology’s solutions:

  • Requests for software changes
  • New technology projects
  • System access
  • On-boarding setup
  • Hardware and software requests
  • Incident reporting
  • Technical service/support requests